If you don't have a Wellhub account yet, please sign up here first.
If you already do, please follow the steps below.
Step 1 - Request the integration in Wellhub
Step 1 - Request the integration in Wellhub
Log in to the Wellhub Partner Portal
Go to Integrations
Submit the request to integrate Fitune
Wait for Wellhub approval
👉 You will receive an email once the integration is approved.
If you're having trouble finding Fitune when setting up the integration, please refer to the Wellhub / Gympass Integration FAQ's.
Step 2 - Connect Fitune using your GymID
Step 2 - Connect Fitune using your GymID
Once Wellhub approves the integration:
Log in to your Wellhub partner portal: http://partners.gympass.com/
Go to the Wellhub home page and copy the GymID provided to you on the right side
⚠️ Your GymID is provided in the Wellhub Partner Portal and consists of 6 digits.
Login to your Fitune admin account: https://admin.fitune.io/
Go to Settings > Integrations and click on Wellhub's 'Connect account' button
On the Connect tab, enter the GymID you copied in step 2 and click on 'Save'
🚨Important:
If you receive the error message "Invalid Gym ID", please make sure that Fitune is properly connected, exactly as shown in Step 1.
If it’s not showing as connected, please contact Wellhub support so they can assist you with adding Fitune on their end.
Go to the Sync classes tab, select the classes or events you want to display at Wellhub, and click on 'Save'
Step 3 - Enable Wellhub in your classes
Step 3 - Enable Wellhub in your classes
Do you already have your Fitune schedules created? No problem! Follow these steps 😎
Do you already have your Fitune schedules created? No problem! Follow these steps 😎
Go to your Fitune Calendar and click on any of the schedules you want to display at Wellhub
Once you are on the Schedule overview page, click on 'Edit schedule'
On the Edit schedule page, slide down and click on 'Wellhub configuration', and turn the 'Display at Wellhub' toggle ON
Enter the maximum number of Wellhub bookings you want to allow at Wellhub
⚠️ Example: If your class has a 'Total capacity' of 10, you can set the 'Wellhub maximum spots' anywhere from 0 to 10
If you set 10 Wellhub spots, all your bookings could come from Wellhub or Fitune
If you set 5 Wellhub spots, only 5 bookings can come from Wellhub. Once those 5 spots are filled, no more Wellhub bookings will be allowed, even if the class isn't full
Once you enter the maximum, make sure you Save your changes
⚠️ If you are editing a recurring schedule, you will be prompted to confirm if you want to apply that change to 'This occasion only,' or to 'This and future occasions.' Confirm and you'll be done
Finally, repeat these steps for the schedule (recurrences) you want to display on the Wellhub app
⚠️ If you have a Monday to Friday schedule recurrence, you'll need to edit the Monday, Tuesday, Wednesday, Thursday, and Friday recurrences separately. But hang in there, once you configure this, you'll be all set to start receiving Wellhub bookings! 😉 🎉
And that'll be it! Your Fitune schedules should be displayed in the Wellhub app shortly, ready to be booked by Wellhub clients! 📆 📈
Are you NEW to Fitune and haven't created your schedules yet? Let's get you set up quickly 😉
Are you NEW to Fitune and haven't created your schedules yet? Let's get you set up quickly 😉
Go to your Fitune Calendar and create your first class schedule
⚠️ Fill out the schedule information, such as the class, location, recurrence, total capacity, etc
At the bottom of this 'New schedule' page, you will see 'Wellhub configuration', click on it and turn the 'Display at Wellhub' toggle ON
Enter the maximum number of Wellhub bookings you want to allow at Wellhub
⚠️ Example: If your class has a 'Total capacity' of 10, you can set the 'Wellhub maximum spots' anywhere from 0 to 10
If you set 10 Wellhub spots, all your bookings could come from Wellhub or Fitune
If you set 5 Wellhub spots, only 5 bookings can come from Wellhub. Once those 5 spots are filled, no more Wellhub bookings will be allowed, even if the class isn't full
Once you enter the maximum, make sure you Save your changes
And that's it! Your Fitune schedules should be displayed in the Wellhub app shortly, ready to be booked by Wellhub clients! 📆 📈
✨ Good to Know ✨
You must have a Paid Fitune Plan to integrate with Wellhub.If you are currently on the Free Forever Plan, you will need to Upgrade Your Plan.
Classes displayed on Wellhub will show a Wellhub icon in the schedule overview.
Clients who book through Wellhub will appear with a Wellhub tag next to their name in the Attendance list.
In reports, bookings made through Wellhub will show “Wellhub” in the Origin column.
Booking Rules
Booking Rules
The booking window configured in Fitune also applies to Wellhub bookings.
Example:
If bookings open 1 hour before the class, Wellhub clients can only book within that timeframe.
The same applies to the closing booking window.
Check-ins and Attendance
Check-ins and Attendance
Clients must check in from the Wellhub app.
Check-in becomes available 30 minutes before the class starts.
Attendance cannot be marked manually from Fitune.
Once the client checks in, the attendance will appear as Show in your Fitune dashboard.
Booking Changes
Booking Changes
Bookings made through Wellhub cannot be rescheduled from Fitune.
Clients must reschedule directly from the Wellhub app.
Supported Classes
Supported Classes
Only group classes and events can be displayed on Wellhub.
Appointments are not supported.
Currently only in-person locations are supported.
Late Cancellation Payments
Late Cancellation Payments
Wellhub respects the free cancellation window configured in Fitune.
If a client cancels outside that period, Wellhub is responsible for the payment.
If you believe you did not receive the payment, please contact Wellhub support.