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Integrate Wellhub/Gympass with Fitune
Integrate Wellhub/Gympass with Fitune

Here is all you need to do to integrate Fitune with Wellhub! Remember, Gympass is now Wellhub.

Fernanda García avatar
Written by Fernanda García
Updated over a week ago

⚠️ Gympass is now Wellhub.

If you don't have a Wellhub account yet, please sign up here first. ⬅️

If you already do, please follow the steps below ⬇️

Part 1 - To integrate Fitune and Wellhub, you first need to request the integration at the Wellhub partner portal

  1. Log in to your Wellhub partner portal: http://partners.gympass.com/
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  2. Go to Integrations and follow these steps
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  3. Your request will go through Wellhub review, and an email will be sent to your email address once Wellhub approves it
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Part 2 - Once the request is approved, you can continue with the integration process at Fitune

  1. Log in to your Wellhub partner portal: http://partners.gympass.com/
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  2. Go to the Wellhub home page and copy the GymID provided to you on the right side
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    ⚠️ The GymID is provided on the Wellhub partner portal, and it has 6 digits
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  3. Login to your Fitune admin account: https://admin.fitune.io/
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  4. Go to Settings > Integrations and click on Wellhub's 'Connect account' button
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  5. On the Connect tab, enter the GymID you copied in step 2 and click on 'Save'
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  6. Go to the Sync classes tab, select the classes or events you want to display at Wellhub, and click on 'Save'
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Part 3 - Once you select your classes and events, go to your Fitune Calendar and enable Wellhub on the schedules you want to display on the Wellhub app

Do you already have your Fitune schedules created? No problem! Follow these steps 😎 ⬇️

  1. Go to your Fitune Calendar and click on any of the schedules you want to display at Wellhub
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  2. Once you are on the Schedule overview page, click on 'Edit schedule'
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  3. On the Edit schedule page, slide down and click on 'Wellhub configuration', and turn the 'Display at Wellhub' toggle ON
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  4. Enter the maximum number of Wellhub bookings you want to allow at Wellhub
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    ⚠️ Example: If your class has a 'Total capacity' of 10, you can set the 'Wellhub maximum spots' anywhere from 0 to 10
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    1. If you set 10 Wellhub spots, all your bookings could come from Wellhub or Fitune

    2. If you set 5 Wellhub spots, only 5 bookings can come from Wellhub. Once those 5 spots are filled, no more Wellhub bookings will be allowed, even if the class isn't full
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  5. Once you enter the maximum, make sure you Save your changes
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    ⚠️ If you are editing a recurring schedule, you will be prompted to confirm if you want to apply that change to 'This occasion only,' or to 'This and future occasions.' Confirm and you'll be done
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  6. Finally, repeat these steps for the schedule (recurrences) you want to display on the Wellhub app
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    ⚠️ If you have a Monday to Friday schedule recurrence, you'll need to edit the Monday, Tuesday, Wednesday, Thursday, and Friday recurrences separately. But hang in there, once you configure this, you'll be all set to start receiving Wellhub bookings! 😉 🎉

And that'll be it! Your Fitune schedules should be displayed in the Wellhub app shortly, ready to be booked by Wellhub clients! 📆 📈

Are you NEW to Fitune and haven't created your schedules yet? Let's get you set up quickly 😉 ⬇️

  1. Go to your Fitune Calendar and create your first class schedule
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    ⚠️ Fill out the schedule information, such as the class, location, recurrence, total capacity, etc
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  2. At the bottom of this 'New schedule' page, you will see 'Wellhub configuration', click on it and turn the 'Display at Wellhub' toggle ON

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  3. Enter the maximum number of Wellhub bookings you want to allow at Wellhub
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    ⚠️ Example: If your class has a 'Total capacity' of 10, you can set the 'Wellhub maximum spots' anywhere from 0 to 10
    ​

    1. If you set 10 Wellhub spots, all your bookings could come from Wellhub or Fitune

    2. If you set 5 Wellhub spots, only 5 bookings can come from Wellhub. Once those 5 spots are filled, no more Wellhub bookings will be allowed, even if the class isn't full
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  4. Once you enter the maximum, make sure you Save your changes
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And that's it! Your Fitune schedules should be displayed in the Wellhub app shortly, ready to be booked by Wellhub clients! 📆 📈

✨ GOOD TO KNOWS ✨

  1. You must have a Paid Fitune plan to integrate Fitune with Wellhub. Are you on a Free Forever plan? Upgrade now.

  2. Schedules that are displayed at Wellhub have a Wellhub icon tag on the Schedule overview details.

  3. Clients who booked on the Wellhub app will have a Wellhub tag next to their name on the Attendance chart.

  4. You cannot mark the attendance of Wellhub booked clients; however, you can remind them that they must check in from the Wellhub app. You will be able to see the attendance marked as 'Show' from your Fitune admin account though.

  5. Clients can check in from the app 30 minutes before the class starts.

  6. You cannot reschedule the booking for a Wellhub booked client, the client must perform this action from the Wellhub app.

  7. Your Class bookings report will show 'Wellhub' in the 'Origin' column for any Wellhub bookings.

  8. Only group classes and events can be configured to be displayed in Wellhub, not appointments.

  9. Only in-person venues can be configured to be displayed at Wellhub. In the future, Wellhub will support online venues as well.

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