Skip to content
English
  • There are no suggestions because the search field is empty.

How to Create Promo Codes

Create discount codes for your clients: choose the discount type, usage limits, and application conditions. Requires a connected Stripe account.

Note: to create promo codes you must have your Stripe account connected beforehand.

 

Details

  1. Click on Marketing and then on Promo Codes.
  2. Click on +New Promo Code.
  3. Under Name, enter a descriptive name. This name will appear on your clients' receipts and invoices. For example: "Yoga 50% off."
  4. Under Promo Code, enter the code your clients will use to redeem it. It's case-sensitive and must be unique among your active promo codes. For example: "Yoga50OFF."
  5. Under Discount Amount, choose the discount type:
    • Percentage: for example, 50% off.
    • Fixed amount: for example, $5 off.
  6. Optional: turn on Number of Clients to limit how many clients can redeem this code.

Duration

  1. Choose the code's duration:
    • Once: valid for a single use per client.
    • Forever: no time limit.
    • Multiple months: specify how many months the code will be available. For subscriptions, this determines how long the discount applies once redeemed.
  2. Optional: turn on Expiration Date to limit the date range in which clients can redeem the code.

Applies To

Here you decide which plans the promo code can be redeemed on. The code isn't limited to packages or memberships only — you can also select single classes.

  1. In the Packs and Memberships section, you'll see a list of all your available plans (for example: Intro Class, Single Class, class packs, unlimited memberships).
  2. Check Select All if you want the code to apply to all your plans, or select individual plans where you want it to be valid — including the Single Class option if you want the code to also work for a single class purchase.

Additional Settings

  • Eligible only for new clients: turn this on so the code can only be used by clients who have never made a purchase.
  • Requires minimum order value: turn this on to set a minimum purchase amount clients must reach for the code to be valid.

Once everything is set, click Create.


 

Frequently Asked Questions

▶ Can a promo code apply to single classes, not just packages? Yes. In the "Applies To" section, you can specifically select the "Single Class" option so the code works on a single class purchase, in addition to or instead of your packages and memberships.

▶ Can I limit the code to one use per client? Yes. Selecting the "Once" duration means the code can only be used once per client.

▶ Can I apply the code only to new clients? Yes. From Additional Settings, you can turn on the option so the code is only valid for a client's first purchase.

▶ Can I set a minimum purchase amount? Yes. From Additional Settings, you can set a minimum value the client must reach for the code to apply.

▶ Do I need to have Stripe connected? Yes. Promo codes work through Stripe, so you need your account connected before creating any code.

▶ Can I deactivate a code without deleting it? Yes. From the Promo Codes section, you can deactivate a code so it stops being valid without needing to delete it.