To customize the emails you send out to customers you can include variables that will automatically insert personalized information about the customer and their purchased based on who is receiving the email.
It's highly recommended that you don't remove any of these variables from the email templates as the context of that particular template will be lost to your customer. This list is really for if you've accidentally deleted a variable and need to add it back.
Make sure you're extra careful using these variables. Missing {} brackets or adding spaces in them will cause them to break.
Welcome Email
Name of your page- {{website.name}}
Client's first name - {{user.firstname}}
Client's email (for log-in) - {{user.email}}
Booking confirmation
Spaces booked - {{booking.spaces}}
Class booked - {{activity.name}}
Brand name - {partner_name}
Date & time - {{booking.start_at}}
Client full name - {{user.fullname}}
Booking ID- {booking.ticket_id}}
How to join us- {{booking.directions}}
Location name - {{location.name}}
Booking cancellation
Spaces canceled - {booking_spots_number}
Class booked - {booking_activity_name}
Brand name - {partner_name}
Booking date - {booking_start_date}
Booking time - {booking_start_time}
User's full name - {user_full_name}
Booking ID - {booking_ticket_id}
Livestream info
Activity booked - {booking_activity_name}
Date & time - {booking_start_date_time}
Stream link (if there is one): {booking_livestream_link}
Link Extra information (if there is one): {booking_joining_stream_info}
Name of your page - {partner_storefront_name}
Dropin Pack confirmation
Name of your page - {partner_storefront_name}
Client's first name - {user_first_name}
Duration of the unique pack (monthly, annual, weekly): - {partner_dropin_pack_freq}
Number of credits: {partner_dropin_pack_tickets}
Credits' Expiration: {partner_dropin_pack_expiration}
Free trial days: {partner_dropin_pack_free_trial_days}
Dropin Pack cancellation
Client's first name - {user_first_name}
Name of your page - {partner_storefront_name}
Brand name - {partner_name}
Membership confirmation
Name of your page - {partner_storefront_name}
Client's first name - {user_first_name}
Membership frequency - {partner_membership_frequency}
Free trial days - {partner_membership_free_trial_days}
First payment date - {user_partner_membership_start_date}
Renew date - {user_partner_membership_renew_date}
Name of your page - {partner_storefront_name}
Membership renovation confirmation
Client's first name - {user_first_name}
Name of your page - {partner_storefront_name}
Currency of your business - {partner_storefront_currency}
Price of the membership - {amount_price}
Membership next renovation date
Client's first name - {user_first_name}
Name of your page - {partner_storefront_name}
Next payment date - {next_payment_attempt_on}
Brand name - {partner_name}
Membership cancellation
Client's first name - {user_first_name}
Name of your page - {partner_storefront_name}
Brand name - {partner_name}
Course confirmation
Client's first name - {{user.firstname}}
Course name - {{user_course.course.name}}
Name of your website - {{website.name}}
Appointment confirmation
Client's first name - {{user.firstname}}
Service reserved - {{service.name}}
Appointment date - {{appointment.start_date}}
Appointment time - {{appointment.start_time}}
Appointment ID - {{appointment.ticket_id}}
Appointment place - {{appointment.where}}
Appointment address - {{appointment.address}}
Admin's name (your name) - {{me.fullname}}
Appointment cancellation
Client's first name - {{user.firstname}}
Service cancelled - {{service.name}}
Appointment date - {{appointment.start_date}}
Appointment time - {{appointment.start_time}}
Appointment ID - {{appointment.ticket_id}}
Name of your website - {{website.name}}
Appointment livestream information
Service name - {{service.name}}
Appointment date - {{appointment.start_date}}
Appointment time - {{appointment.start_time}}
Appointment link (if you added it) - {{appointment.url}}
Appointment directions - {{appointment.directions}}
Name of your website - {{website.name}}
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