⚠️ Important: Do not remove any of these variables from the email templates, as doing so may break the context of the message for your customers.
This list is mainly intended to help if a variable has been accidentally deleted and needs to be added back.
Handle variables with care. Missing curly braces {} or adding extra spaces inside them will cause them to break.
Only modify variables like {{website.name}} if necessary, and replace the placeholder with your studio name inside the brackets only.
Welcome User
Subject: Welcome {{website.name}}
Hi {{user.firstname}},
You've just created an account for {{website.name}}.
To enhance your experience, we invite you to download our app and log in directly from there using your emai {{user.email}} and password.
Or you can sign in by visiting the {{website.name}} login page.
{{website.name}}.
Booking Confirmation
Subject: It’s official! Your booking has been placed.
Your Booking is Confirmed
{{booking.spaces}} spot(s) booked for {{activity.name}} with {{website.name}}
User: {{user.fullname}}
Ticket ID: {{booking.ticket_id}}
For a seamless experience, we recommend downloading our app. It allows easy access to your bookings and updates on the go.
How to join us: {{booking.directions}}
Location: {{location.name}}
Enjoy!
New Membership
Subject: {{plan.name}} has been successfully added.
Hey {{user.firstname}},
Exciting news! Your membership has been successfully purchased.
Details you should know:
Membership name: {{plan.name}}
Frequency: {{plan.frequency}}
Trial days: {{plan.trial_days}}
Start date: {{subscription.start_date}}
Renewal date: {{subscription.renew_date}}
You can also see any plan details by visiting {{website.name}} and going to "My plans."
Enjoy! 😎
{{me.fullname}}
Livestream Info
Subject: Your livestream link - {{class.name}}
Get ready for your virtual activity! Your class starts in 20 minutes.
1 Spot for:{{class.name}}
Date & Time:{{class.start_at}}
How to join your virtual activity?
Join link: {{class.livestream_link}}
{{class.livestream_info}}
Enjoy!{{website.name}}
New Pack
Subject: {{plan.name}} has been successfully added.
Hey {{user.firstname}},
Exciting news! Your pack has been successfully added.
Details you should know:
Pack name: {{plan.name}}
Frequency: {{plan.frequency}}
Trial days: {{plan.trial_days}}
Credits: {{plan.credits_amount}}
Start date: {{pack.start_date}}
Renewal/expiration date: {{pack.renew_date}}
You can also see any plan details by visiting {{website.name}} and going to "My plans."
Enjoy! 😎
{{me.fullname}}
Cancelled Membership
Subject: Successful cancellation of {{plan.name}}
Hey {{user.firstname}},
Your membership {{plan.name}} has been successfully cancelled.
If you ever change your mind, we'll be more than happy to have you back! 🤩 Just visit {{website.name}} and check our available memberships whenever you're ready.
Hope to see you again,
{{me.fullname}}
Cancelled Pack
Subject: Successful cancellation of {{plan.name}}
Hey {{user.firstname}},
Your pack {{plan.name}} has been successfully cancelled.
If you ever change your mind, we'll be more than happy to have you back! 🤩 Just visit {{website.name}} and check our available memberships whenever you're ready.
Hope to see you again,
{{me.fullname}}
Booking Cancellation
Subject: We’re sorry! Your booking is now cancelled
Your booking was cancelled
{{booking.spaces}} spot(s) {{activity.name}} {{me.fullname}}
Date & Time: {{booking.date}} {{booking.time}}
User: {{user.fullname}} Ticket ID: {{booking.ticket_id}}
Have a great day!
Subscription Renewal Confirmation
Subject: Subscription renewal for {{website.name}}
Hi, {{user.firstname}}.
Your subscription payment to {{website.name}} was successful, your account has been charged {{website.currency}}{{invoice.amount_paid}}.
Thank you,
{{website.name}}.
Course Confirmation
Subject: Your purchase for {{user_course.course.name}} has been successfully completed
Hey {{user.firstname}},
Your purchase for {{user_course.course.name}} has been successfully completed! 🤩
We know you'll enjoy it!
See you soon,
{{website.name}}
Appointment Confirmation
Subject: You’re officially booked for {{service.name}} 📅
Hey {{user.firstname}},
Your appointment is confirmed! Here are some details about it:
Service booked: {{service.name}}
Date & Time: {{appointment.start_date}} at {{appointment.start_time}}
Ticket ID: {{appointment.ticket_id}}
Where?: {{appointment.where}}
Address: {{appointment.address}}
For a seamless experience, we recommend downloading our app. It allows easy access to your bookings and updates on the go.
See you there,
{{me.fullname}}
Appointment Cancellation
Subject: Your appointment for {{service.name}} has been canceled 🥺
Hey {{user.firstname}},
Your following appointment has been canceled:
Canceled service: {{service.name}}
Date & Time: {{appointment.start_date}} at {{appointment.start_time}}
Best,{{website.name}}
Appointment Livestream Info
Subject: Your appointment livestream link - {{service.name}}
Get ready for your virtual appointment! Your appointment starts in 20 minutes.
1 Spot for:{{service.name}}
Date & Time:{{appointment.start_date}} {{appointment.start_time}}
How to join your virtual appointment?
Join link: {{appointment.url}}
{{appointment.directions}}
Enjoy!{{website.name}}
Booking Change Confirmation
Subject: Your booking for {{old_activity_name}} has changed.
Hello {{user.firstname}}
Your booking for {{old_activity_name}} has changed. Here is the information:
Old booking information
Class name: {{old_activity_name}}Date & time: {{old_date}}Location: {{old_location}}
New booking information
Class name: {{activity.name}}Date & time: {{booking.start_at}}Location: {{location.name}}
You can also see any booking details by visiting {{website.name}} and going to "My Bookings"
Client Invitation
Subject: Your invite to {{website.name}}
Hello {{user.fullname}},
This is your invite to join {{website.name}}
To enhance your experience, we invite you to download our app and log in directly from there using your credentials:
User: {{user.email}}
Password: {{password}}
Or you can log in by visiting our page: {{website.url}}
Have a great day
{{website.name}}.
Waiting List
Subject: There is a space available for you!
Hey {{user.firstname}},
The activity you were interested in is now available. Remember, this activity might sell out quickly.
Now available:
Activity name: {{class.name}}
Date: {{date}}
Start time: {{start_time}}
Go to {{website.name}} to book your spot!
{{me.fullname}}
Schedule Edits Notification
Subject: Updated booking: {{schedule.original.class}} @ {{schedule.original.start_at}}
Hello {{user.firstname}},
Your booking for {{schedule.original.class}} at {{schedule.original.start_at}} has changed.
Here is the information:
Class: {{schedule.changes.class}}
Date and time: {{schedule.changes.start_at}}
Duration: {{schedule.changes.duration}}
Location: {{schedule.changes.location}}
You can also see this booking's details by visiting {{website.name}} and going to "My Bookings."
See you there!
Staff Access
Subject: Your access to {{website.name}} admin!
Hi {{staff.firstname}},
You now have access to {{website.name}}'s admin software. 🚀
We use Fitune, a super easy-to-use platform for fitness and wellness businesses.
Your login details are:
Email: {{staff.email}}
Password: {{staff.password}}
You can access our admin here: admin.fitune.io.
Your password won't change until you access and change it from there.
Regards,
{{website.name}}
Appointment Change Confirmation
Subject: Your appointment for {{old_service.name}} has changed.
Hello {{user.firstname}},
Your appointment for {{old_service.name}} has changed.
Old appointment information:
Service name: {{old_service.name}}Date & time: {{old_appointment.start_at}}Location: {{old_location.name}}Staff: {{old_staff.display_name}}
New appointment information:
Service name: {{service.name}}Date & time: {{appointment.start_at}}Location: {{location.name}}Staff: {{staff.display_name}}
You can also see any appointment details by visiting {{website.name}} and going to "My Bookings"
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