Switching platforms doesn't mean starting from scratch—Fitune handles all the client migration for you! 🤩 Rest assured, your account information is secure throughout the entire process.
How can Fitune help you with the transition?
The key aspect is transferring your active clients from your current payment gateway to Fitune' s payment processor, Stripe.
Once our team transfers your clients to your Fitune Stripe Account your client's information and current plans will show listed as active in your Fitune Account.
And that's it! Your clients can start using their current plans in your Fitune Platform.
Email us to [email protected]
Subject: Client Migration Request
Let us know which of the following 2 scenarios applies to your situation. We will then follow up with you to indicate the necessary information we need.
This is the information we will need:
💻"I am moving from another platform, and we were using Stripe as a payment processor"
Provide us access as an admin to your current Stripe Account. Here are the steps on how you can give us access: Give access as admin to Fitune
Provide us access to your previous software as admin.
You need to connect your Stripe Account to Fitune
That's it! We will take care of the rest. ⚡
💻"I am moving from another platform, but we were using another payment processor, not Stripe"
You need to create and connect a Stripe account in Fitune here are the steps: Connect Stripe Account to Fitune
Provide us access as an admin to your current Stripe Account. Here are the steps on how you can give us access: Give access as admin to Fitune
Give us access to your previous software as admin.
Provide us access as an admin to your previous payment processor
That's it! We will take care of the rest. ⚡
📚 Want to check more details about our migration process? ⬇
😁 Have questions?
Contact us through our support chat or email us directly at [email protected]