Welcome to Fitune! 🤩 We are excited to have you on board and we want to make sure you have a smooth and successful experience with our platform.
That's why we offer onboarding calls with our team to help you with any questions you may have related to the configuration of your website or app.
So, what exactly is this call for?
The onboarding call is a 30-minute video call with our team where we can address any questions or concerns you may have about the configuration of your platform.
👉🏻 We recommend having your questions ready beforehand so we can make the most out of our time together.
What if I can't make it to the call?
We understand that things come up and you may not be able to make it to the scheduled call.
Don't worry, you can easily reschedule your call. Simply check your email for the Onboarding call confirmation and you should see an option to reschedule. Alternatively, one of our representatives will reach out to you via email with a link to reschedule your call.
How many onboarding calls can I have?
The number of onboarding calls you can have depends on your Fitune Plan. We offer four different plans - Free, Pro, Plus, and Ultra. Each plan has its own set of features and benefits, including the number of onboarding calls.
Let's break it down:
Fitune Plan | Onboarding Calls Available |
Fitune Free - Forever | Not applicable - Email Support Only |
Fitune Pro Plan | 1 |
Fitune Plus Plan | 2 |
Fitune Ultra Plan | 5 |
We want to make sure you have all the support you need to get started with Fitune. If you have any other questions or concerns, please don't hesitate to reach out to our team. We are here to help you every step of the way!