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How to Add Your Terms and Conditions

Add your studio's Terms and Conditions document to your Fitune account so clients can view it when signing up or making a purchase.

Steps

  1. Log in to your Fitune admin account.
  2. Go to the sidebar and click on Settings.
  3. Select General Settings.
  4. Then go to Account Settings.
  5. Look for the Terms and Conditions section.
  6. Upload a file containing your Terms and Conditions.

Make sure your document is clear, up to date, and written in the language your clients use. You can update it at any time.

Frequently asked questions

▶ Do clients have to accept the Terms and Conditions every time they purchase? No. Terms and Conditions are not a required step during the sign-up or purchase process in Fitune. If you've added your document, clients will see a link labeled "Terms and Conditions" when creating their account or making a purchase, but they are not required to explicitly accept them — there is no checkbox they must tick.

▶ What if I need clients to formally agree to specific conditions? That's what the Liability Waiver feature is for. It allows you to require clients to accept a document before booking any class. If formal acceptance is important for your studio, we recommend setting up a Liability Waiver in addition to uploading your Terms and Conditions. Learn more: How to Configure and Manage Your Liability Waiver

▶ Can I upload Terms and Conditions in more than one language? Currently you can only upload one version, so we recommend using the language most common among your clients.