When you sign up for Fitune, our goal is to help you launch your studio quickly and confidently.
Our onboarding process is designed to guide you through the initial setup while ensuring you learn how to manage your platform independently.
How Onboarding Works
The onboarding process typically follows four main steps:
1. Account Setup
Once your account is created, you will receive access to your Fitune dashboard.
During this step you will:
Complete your studio information
Connect your payment processor
Review your onboarding checklist
This information allows our team to support you efficiently during the onboarding process.
2. Initial Platform Configuration
Before your first onboarding call, you will begin configuring your studio inside Fitune.
This typically includes:
Creating your services (classes or appointments)
Setting up your schedule
Creating your pricing options (memberships, packs, drop-ins)
Adding instructors or staff members
Uploading basic information for your website
Our team may assist with parts of this setup depending on your onboarding scope.
3. Onboarding Calls
Fitune includes guided onboarding calls to help you configure your platform correctly.
Each onboarding call lasts 45 minutes and is designed to:
Answer setup questions
Review your configuration
Provide best practices
Help troubleshoot any issues
Prepare your platform for launch
The number of onboarding calls included depends on your plan:
Plan | Onboarding Calls |
Fitune Pro | 1 call |
Fitune Plus | 2 calls |
Fitune Ultra | 5 calls |
You can learn more about onboarding calls in this article:
Onboarding Calls: What to Expect
4. Launch Preparation
Before launching your studio on Fitune, we recommend reviewing:
Your class schedule
Pricing options
Booking flows
Website content
Payment setup
During your onboarding calls, our team will help ensure everything is working correctly so you feel confident opening bookings to your clients.
Important Note
Fitune’s onboarding process is designed to help studios launch quickly while learning how to manage their platform independently.
Our team provides guidance, best practices, and setup assistance within the defined onboarding scope, while giving you full control to manage and update your business operations moving forward.