How can this report help you?
- Identify clients with outstanding balances.
- Follow up on overdue invoices.
- Improve revenue collection.
- Monitor accounts receivable.
- Maintain better cash flow visibility.
- Reduce losses caused by unpaid invoices.
Information available in this report
- Customer – name of the customer associated with the invoice.
- Email Address – customer's email address.
- Invoice – invoice number or identifier.
- Issue Date – date the invoice was created.
- Due Date – deadline to complete the payment.
- Invoice Status – current status of the invoice.
- Amount Owed – outstanding amount still pending payment.
- Payment Method – payment method associated with the invoice.
- Related Membership or Service – product or service that generated the invoice.
Frequently Asked Questions
▶ What does an invoice with the status "Retrying" mean? It means Fitune is attempting to process a recurring payment again after a previous payment attempt failed.
▶ Does this report only show unpaid invoices? Its primary purpose is to display outstanding balances. Depending on the filters applied, invoices with other statuses may also appear.
▶ How can I collect an unpaid invoice? You can open the invoice and share the payment link with the customer. You can also manually register a payment received outside the platform.
▶ Which report should I use to review collected revenue? We recommend using the Monthly Sales Report, as it focuses on revenue that has already been successfully collected.