Customize Your Email Templates
Edit the automatic emails Fitune sends to your clients, add images, and adjust the tone without breaking system variables.
How to customize a template
Fitune automatically sends emails to your clients when specific events take place: order confirmations, client invitations, overdue notices, failed payments, cancellations, and more. You can customize those emails or disable them under Marketing → Email Templates.
- Go to Marketing → Email Templates.
- Find the email you want to customize and click Edit.
- Make your changes: adjust the tone, add text or images.
- Save your changes.
Important: each template includes variables that are automatically filled with client or booking data. Do not remove these variables — without them the email will lose its context.
How to add images to emails
- Go to Marketing → Email Templates → Edit.
- Click on the image icon in the editor.
- Choose your image from your files.
- Click Add.
Available templates
These are the templates you can edit in Fitune. Each one includes specific variables — handle them with care, as removing or modifying the brackets can break the message.
- Welcome user
- Booking confirmation
- Booking change confirmation
- Booking cancellation
- Schedule edits notification
- New membership
- Cancelled membership
- Subscription renewal confirmation
- New pack
- Cancelled pack
- Livestream info (class)
- Course confirmation
- Appointment confirmation
- Appointment cancellation
- Appointment change confirmation
- Appointment livestream info
- Waiting list
- Client invitation
- Staff access