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🧐 What are 1-on-1 appointments in Fitune and how do they benefit you?
1-on-1 appointments in Fitune let you offer personalized sessions with your clients—either online or in person—with fully automated management. You can set your availability, define pricing, allow clients to book directly from your website or app, and get real-time notifications. This type of service is perfect for personal training, consultations, coaching, or any activity that requires individual attention. By using this feature, you enhance the client experience, reduce admin tasks, and make the most of your time.
🔹Step-by-Step Guide
1️⃣ Go to Products > 1-on-1 Appointments
Open your Fitune dashboard and go to the Products section. Click on 1-on-1 Appointments to start creating your private service.
2️⃣ Create a category (if needed)
If you want to organize your services, you can create a new category. For example: “Consultations” or “Private Classes.”
3️⃣ Add a new 1-on-1 service
Click Add new service under the category and give it a name like “Individual Class.” You can assign it to one or more categories.
4️⃣ Add service details
Write a description, upload an image, and choose if the service will be online or in person.
5️⃣ Set duration and time increments
Define how long the session will last (e.g., 30 minutes) and how much time should pass between sessions (start time increment).
6️⃣ Set the price or link to packs
You can set a one-time price or allow only clients with certain packs or memberships to book.
7️⃣ Set the booking window
Decide how far in advance clients must book before the session starts (e.g., at least 10 minutes before).
8️⃣ Assign available staff
Select one or more staff members. Clients will only see booking availability based on the staff assigned to this service.
9️⃣ Save and publish
Once everything is set, click Save to make the service available for your clients to book.
🎥 Video Tutorial
⚠️ Important Notes
How to edit existing appointment services and make sure your memberships have access to them:
🔹Step-by-Step Guide
1️⃣ Go to Products > 1-on-1 Appointments
From your Fitune dashboard, go to the Products section and click on 1-on-1 Appointments to see your existing services.
2️⃣ Click on the three dots next to the service
Find the service you want to update, click on the three dots to the right, and select Edit.
3️⃣ Update any necessary information
The service details will open. Here you can update the name, duration, price, availability, and more.
To adjust access from other memberships:
1️⃣ Go to Memberships
From your Fitune dashboard, go to the memberships section and click on the membership you want to edit.
2️⃣ Adjust which packs have access
Scroll down to the Access section and check or uncheck the packs or memberships that should have access to this appointment.
3️⃣Save your changes
Once you're done editing, click Save to apply the updates.
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🎥 Video Tutorial
❓ FAQs:
1️⃣ Can I edit a 1-on-1 appointment service after creating it?
Yes, you can edit any 1-on-1 appointment service by going to Products > 1-on-1 Appointments, clicking the three dots next to it, and selecting Edit.
2️⃣ How do I change which memberships can book a specific appointment?
Go to Memberships, select the membership you want to edit, and adjust the Access section to check or uncheck the packs allowed.
3️⃣ What happens if a client doesn’t have access to a membership pack but the appointment has a one-time price?
If the appointment has a one-time price set, the client can still book and pay for it even without access to any membership or pack.
4️⃣ Can I assign multiple staff members to a 1-on-1 appointment service?
Yes, you can assign one or more staff members, and the availability shown will depend on each staff member’s schedule.
5️⃣ Where can I change the duration and price of a 1-on-1 appointment?
In the service editing screen under Products > 1-on-1 Appointments, you can update the duration and pricing options.
6️⃣ Can I limit how many 1-on-1 appointments a client can book?
Currently, Fitune does not allow automatic limits on the number of 1-on-1 appointments per client. This should be managed manually.
7️⃣ What happens if I want to change the availability of a staff member assigned to an appointment?
You need to edit the staff member’s availability in their profile or the availability section to match the times you want to offer.
8️⃣ Can I offer 1-on-1 appointments both online and in person?
Yes, when creating or editing a service, you can choose if it will be an in-person or online appointment.
9️⃣ How do the time increments between appointments work?
The increment sets the buffer time between appointments to prevent overlaps or idle gaps.