Fitune Client and Membership Migration
Fitune offers a client and membership migration service to help you easily transfer your existing clients and their active plans to our platform. This service is perfect for those who are switching over from a different system to Fitune.
What is included in the migration service?
👉🏻 We transfer your existing client base from your previous platform to Fitune, ensuring a smooth transition.
👉🏻 Additionally, we assign their active plans along with their current expiration dates.
👉🏻 If your clients have a payment method on file, we will also sync and migrate this information to their new Fitune profile account.
How can I request this service?
Contact our support team at [email protected] and let them know you’re interested in the client migration service. Our team will reach out to you within the next 48 hours to request the necessary information.
What information do I need to provide?
To ensure a smooth and successful migration, we will need some information from you. Check out our article How do I switch over from a different system to Fitune? for a detailed list of the information we require.
How long does the migration take?
We understand that time is of the essence, which is why we aim to complete all migration requests within 2 weeks.
If you have a Fitune Plus or Ultra Plan, you are in luck! 🤩 The client and membership migration service is included as part of your plan perks. Simply contact our support team to request this service at no additional cost.
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