Fitune Pay: Setting Up and Verifying Online Payments

This counts toward the Convert pillar of your Fitune Health Score. Online payments are what turn a "maybe" into a booking. If a client is ready to pay right now and your payment setup isn't fully working, you don't just lose that sale — you lose the momentum of them wanting to book at all. This article covers the four things your Health Score checks here: that Stripe is connected, that it's fully approved (not just connected), that your payout bank account is verified, and that you've actually tested a real payment and refund.

The 4 points your Health Score checks here

1. Your Stripe account is connected

• Go to Settings → Payment gateway.
• Click Connect your account — you'll be redirected to Stripe.
• If you don't have a Stripe account yet, fill in the form to create one. If you already have one, click "Already have a Stripe account? Sign in" in the top right corner.
• Enter your details and click Connect my Stripe account on the confirmation screen.

2. Your Stripe account is fully approved — not just connected

This is the point that's easy to miss: connecting your account and being fully approved to receive payments aren't always the same moment. Stripe may ask for a bit more information (business details, identity verification) before your account can actually go live.

• Go back to Settings → Payment gateway after connecting.
• Look for a green checkmark with the text "Your Stripe account is connected." That's your confirmation.
• If the button still says "Connect account" instead of showing that confirmation, the connection didn't fully complete — try again, or check your Stripe dashboard directly for any pending verification steps it's asking you to complete.
  
  
  
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3. Your payout bank account is added and verified

Once connected, make sure your bank account details are entered and verified on the Stripe side — this is where your money actually lands.

• Funds move on a rolling schedule: Stripe sends payments to your Stripe balance, then out to your bank account.
• In Mexico, deposits typically take 3–5 business days after each payout cycle — a little longer for brand-new accounts, since Stripe runs an initial verification the first time.
• Over time, as your account builds a track record (transaction history, low dispute rate, up-to-date compliance info), Stripe may speed this up.

You can review or update your linked bank account anytime from your Stripe dashboard.

4. You've tested a real payment and refund

Don't just trust that it's working — check it. Before you tell clients they can pay online, run through the full flow yourself with a real (small) transaction:

• Book a class or service as if you were a client, and complete a real payment — a low-priced class works well for this.
• Confirm the payment shows up in your Stripe dashboard.
• Issue a refund for that same test payment, and confirm it goes through cleanly.

If either step trips you up, that's exactly the kind of gap this check is meant to catch — better to find it now than when a real client is paying.