Fitune includes guided onboarding calls to help you set up your studio and launch successfully.
These sessions are designed to guide you through the platform, answer questions, and ensure your setup is ready for launch.
Call Duration
Each onboarding call lasts 45 minutes.
This allows enough time to review your setup, answer questions, and walk through key parts of the platform.
Number of Calls by Plan
The number of onboarding calls included depends on your Fitune plan.
Plan | Onboarding Calls Included |
Fitune Pro | 1 call |
Fitune Plus | 2 calls |
Fitune Ultra | 5 calls |
These calls can be scheduled during your onboarding period to support your setup and launch.
What Onboarding Calls Are For
Onboarding calls are designed to guide you through configuring your platform.
Typical topics include:
Reviewing your services and schedule
Setting up pricing options
Explaining booking flows
Answering configuration questions
Troubleshooting setup issues
Preparing your platform for launch
Our goal during these sessions is to ensure you feel confident managing your Fitune dashboard independently.
What Onboarding Calls Are Not For
Onboarding calls are not intended for our team to fully configure the platform live during the call.
Instead, the sessions focus on guidance, best practices, and reviewing your setup so you can easily manage your business moving forward.
If setup assistance is included in your onboarding scope, our team may complete certain configuration tasks outside of the call.
How to Prepare for Your Call
To make the most of your onboarding session, we recommend:
Completing the requested setup steps beforehand
Preparing any questions you have about configuration
Sharing schedule or pricing updates in advance
Ensuring you have access to your Fitune dashboard during the call
This helps us use the time efficiently and focus on the areas where you need the most support.
After Your Onboarding Calls
Once onboarding is complete, you can continue managing your studio through your Fitune dashboard.
You will be able to:
Add new services
Update schedules
Adjust pricing options
Manage clients and bookings
Our support team remains available to help with questions as you continue using the platform.
