Available for Plus and Ultra plan users. Requires a verified Google Business Profile in the fitness category. If you don't have one yet, create it at: https://business.google.com/en-all/business-profile/
What is Reserve with Google and how does it benefit your business?
Reserve with Google allows clients to discover your studio directly on Google and Google Maps and easily book your classes and events from your website, without back-and-forth messaging.
Key benefits:
- Your services appear in relevant searches — for example, if you run a Pilates studio, you may appear when users search "Pilates near me" or your studio name on Google.
- Users can view your calendar, explore class, event or membership details, and book directly from your Fitune page.
- Fitune saves Reserve with Google clients in your CRM as "Lead Source = Reserve with Google" so you can easily identify them.
- Google does not charge any commission for clients coming from Reserve with Google.
Steps to connect and sync
1. Access the integration
From your left-hand panel, go to Reserve with Google or Settings → Integrations → Connect. Click the "Get Started" button.
2. Connect the location you want to integrate
If you have multiple locations, each one connects independently.
3. Search for and select your business name
If you have a verified Google Business Profile, you can find it by typing its name and selecting the option that shows its address. The address must match exactly as registered in your Google Business Profile.
4. Save your changes.
Done! All your classes will be synced with Reserve with Google.
Sync classes and events
Choose the classes and events you want to show on Google. Only the selected items will appear as Services on your venue's Google Profile for users to discover and book.
How it works:
- Users find your venue on Google and can see the selected items as Services in your Google Profile.
- They can tap Book and complete their booking and payment as a regular client from your client app.
- Availability, payments, and client access are always managed by Fitune.
If you have multiple locations, select classes and events independently for each venue.
Important notes:
- Secret classes won't appear on Google.
- Select at least one class per venue to keep the Book button visible.
- Newly created classes or events won't automatically show on Google — you must select them manually.
Important notes:
- Connecting or disconnecting a location may take up to 24 hours to reflect on your Google Business Profile. Only physical addresses can be connected — virtual locations are not supported.
- Connecting or disconnecting classes and events may also take up to 24 hours to reflect.
Frequently asked questions
▶ Does the user need to create an account to book? Yes. When booking, they will be asked to create a Fitune account.
▶ Do Reserve with Google clients need a Google account or app to book? No. They come from your Google Business Profile and land on your Fitune website, so they are treated as regular clients. They can explore your site and will be prompted to create an account when booking or purchasing.
▶ Can I know if a client comes from Reserve with Google? Yes. They'll be added to your CRM with "Lead Source = Google Reserve" and will show the Google logo next to their name. Find them in the Contact Details report by filtering for that lead source.
▶ Does Google charge commissions? No. Reserve with Google doesn't charge anything for users who create an account, book, or purchase.
▶ Do Fitune's cancellation policies apply? Yes. Clients with a card on file will be charged the penalty automatically. Those without a card will receive an offline invoice.
▶ Can I connect virtual locations? No. Only physical addresses can be connected.
▶ What if my studio has multiple locations? You can connect each location independently. The client will be redirected to your Fitune website with the specific location from which they searched on Google.
▶ Can I connect secret classes? You can connect them from Fitune, but they will not appear on your Google Business Profile.
▶ Will my bookings be cancelled if I disconnect the integration? No. Existing bookings and clients remain intact. They will just no longer appear on Google for new bookings.
▶ Why aren't my changes reflected on Google? Changes may take up to 24 hours. If more than 24 hours have passed, please contact Fitune support.