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Bookings by Service

Analyze service performance and identify which services generate the most bookings, attendance, and client engagement.

Written by Jessica Padilla

How can this report help you?

  • Identify your highest-demand services.

  • Compare the performance of classes, appointments, and events.

  • Measure attendance and participation by service.

  • Detect services with high cancellation or no-show rates.

  • Identify which services attract the most unique clients.

  • Make informed decisions based on client behavior.

Available Visualizations

Top Services by Bookings

Displays the 10 services with the highest number of bookings during the selected period.

This visualization helps you identify which services generate the most demand and engagement.

Information Available in the Report

Bookings by Service

  • Service Name - Name of the service.

  • Service Type - Service category, such as group class, appointment, or event.

  • Bookings - Total number of bookings recorded.

  • Attendances - Total number of bookings marked as attended.

  • No Shows - Total number of bookings marked as not attended.

  • Cancellations - Total number of canceled bookings.

  • Unique Clients - Number of different clients who booked the service.

  • Average Bookings per Client - Average number of bookings made by each client.

  • Attendance Rate - Percentage of bookings that resulted in attendance.

  • No Show Rate - Percentage of bookings that resulted in a no-show.

  • Cancellation Rate - Percentage of bookings that were canceled.

FAQs

What does Unique Clients mean?

Represents the number of different clients who made at least one booking for the service during the selected period.

How is Average Bookings per Client calculated?

It is calculated by dividing the total number of bookings by the number of unique clients.

Formula: Total Bookings ÷ Unique Clients

What does the Attendance Rate represent?

Shows the percentage of bookings that were marked as attended.

What does the No Show Rate represent?

Shows the percentage of bookings where the client did not attend.

What does Cancellation Rate represent?

Shows the percentage of bookings that were canceled.

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