How it works

Fitune automatically identifies clients who are new to your studio.

A first-time client indicator will appear when a client:

The indicator will disappear automatically once the client completes their first attendance.

This applies to all service types:

Where can I see the first-time client indicator?

In the Contacts table, you can quickly identify clients who are visiting your studio for the first time.

The table now includes:

These values help you understand client activity and identify your most engaged clients.

In Contacts > Details > General Details, you can view:

First booking date - Date when the client made their first booking for any service type.
First attendance date - Date when the client completed their first check-in for any service type.

These fields are automatically updated based on the client's booking and attendance history.

In the booked clients section, you can view:

This helps your team recognize new clients and provide a more personalized experience during their first visit.

The indicator appears when a client has at least one booking and has not completed any attendance yet.

The indicator disappears after the client completes their first attendance, regardless of the service type.

Yes. The first-time client indicator applies to group classes, events, and appointments.

Yes. The total attendance count is available in the Contacts table and in the Schedule Overview booked clients section.