Fitune Terminology Guide

Clients & Users

• Client – A person who books classes, appointments, or purchases services through your Fitune platform.
• Admin – The business owner or team member managing the account from the dashboard.
• Staff / Trainer – A team member assigned to classes, appointments, or services.

Services & Offerings

• Service – Any offering your business provides through Fitune, including classes, appointments, courses, or video content.
• Class – A group activity scheduled at a specific time that multiple clients can book.
• Appointment (1:1 Service) – A personalized class or one-on-one session between a client and a staff member.
• Schedule – The calendar where your classes, appointments, and availability are displayed.

Bookings & Availability

• Booking – A reservation made by a client for a class, appointment, or service.
• Booking Window – The time period in which clients are allowed to book a class or service.
• Waiting List – A queue that allows clients to join a class when spots become available.

Pricing & Payments

• Membership – A pricing structure where you can group and offer packs or recurring access to your services.
• Pack (Class Pack) – A bundle of credits that clients can use to book classes or services.
• Drop-in – A one-time purchase for a single class or service.
• Stripe – The payment provider used to process online transactions.

Sales & Products

• Point of Sale (POS) – A tool that allows you to sell physical items such as branded products or merchandise directly to your clients.

Online & Digital Content

• Video On-Demand (VOD) – Pre-recorded content that clients can access anytime.
• Course – A structured program made up of multiple lessons or classes.

Website & Access

• Biolink – A shareable link that gives access to your Fitune website and offerings.
• Custom Domain – A personalized website URL for your business.

Settings & Policies

• Cancellation Policy – Rules that define when and how clients can cancel bookings.
• Liability Waiver – A document that clients must accept before participating in activities.

Analytics & Tools

• Dashboard – The main control panel where you manage your business.
• Reports – Analytics that help you track performance, revenue, and bookings.