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🧠 Fitune Terminology Guide

This guide explains key terms used across Fitune to help you better understand how the platform works.

Written by Fitune Team
Updated today

πŸ‘₯ Clients & Users

  • Client - A person who books classes, appointments, or purchases services through your Fitune platform.

  • Admin - The business owner or team member managing the account from the dashboard.

  • Staff / Trainer - A team member assigned to classes, appointments, or services.

🧩 Services & Offerings

  • Service - Any offering your business provides through Fitune, including classes, appointments, courses, or video content.

  • Class - A group activity scheduled at a specific time that multiple clients can book.

  • Appointment (1:1 Service) - A personalized class or one-on-one session between a client and a staff member.

  • Schedule - The calendar where your classes, appointments, and availability are displayed.

πŸ“… Bookings & Availability

  • Booking - A reservation made by a client for a class, appointment, or service.

  • Booking Window - The time period in which clients are allowed to book a class or service.

  • Waiting List - A queue that allows clients to join a class when spots become available.

πŸ’° Pricing & Payments

  • Membership - A pricing structure where you can group and offer packs or recurring access to your services.

  • Pack (Class Pack) - A bundle of credits that clients can use to book classes or services.

  • Drop-in - A one-time purchase for a single class or service.

  • Stripe - The payment provider used to process online transactions.

πŸ›οΈ Sales & Products

  • Point of Sale (POS) - A tool that allows you to sell physical items such as branded products or merchandise directly to your clients.

πŸŽ₯ Online & Digital Content

  • Video On-Demand (VOD) - Pre-recorded content that clients can access anytime.

  • Course - A structured program made up of multiple lessons or classes.

🌐 Website & Access

  • Biolink - A shareable link that gives access to your Fitune website and offerings.

  • Custom Domain - A personalized website URL for your business.

βš™οΈ Settings & Policies

  • Cancellation Policy - Rules that define when and how clients can cancel bookings.

  • Liability Waiver - A document that clients must accept before participating in activities.

πŸ“Š Analytics & Tools

  • Dashboard - The main control panel where you manage your business.

  • Reports - Analytics that help you track performance, revenue, and bookings.

πŸ’‘ Tip

If you're ever unsure about a term, you can search for it in the Help Center or contact support for clarification.

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