π₯ Clients & Users
π₯ Clients & Users
Client - A person who books classes, appointments, or purchases services through your Fitune platform.
Admin - The business owner or team member managing the account from the dashboard.
Staff / Trainer - A team member assigned to classes, appointments, or services.
π§© Services & Offerings
π§© Services & Offerings
Service - Any offering your business provides through Fitune, including classes, appointments, courses, or video content.
Class - A group activity scheduled at a specific time that multiple clients can book.
Appointment (1:1 Service) - A personalized class or one-on-one session between a client and a staff member.
Schedule - The calendar where your classes, appointments, and availability are displayed.
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Bookings & Availability
π Bookings & Availability
Booking - A reservation made by a client for a class, appointment, or service.
Booking Window - The time period in which clients are allowed to book a class or service.
Waiting List - A queue that allows clients to join a class when spots become available.
π° Pricing & Payments
π° Pricing & Payments
Membership - A pricing structure where you can group and offer packs or recurring access to your services.
Pack (Class Pack) - A bundle of credits that clients can use to book classes or services.
Drop-in - A one-time purchase for a single class or service.
Stripe - The payment provider used to process online transactions.
ποΈ Sales & Products
ποΈ Sales & Products
Point of Sale (POS) - A tool that allows you to sell physical items such as branded products or merchandise directly to your clients.
π₯ Online & Digital Content
π₯ Online & Digital Content
Video On-Demand (VOD) - Pre-recorded content that clients can access anytime.
Course - A structured program made up of multiple lessons or classes.
π Website & Access
π Website & Access
Biolink - A shareable link that gives access to your Fitune website and offerings.
Custom Domain - A personalized website URL for your business.
βοΈ Settings & Policies
βοΈ Settings & Policies
Cancellation Policy - Rules that define when and how clients can cancel bookings.
Liability Waiver - A document that clients must accept before participating in activities.
π Analytics & Tools
π Analytics & Tools
Dashboard - The main control panel where you manage your business.
Reports - Analytics that help you track performance, revenue, and bookings.
π‘ Tip
If you're ever unsure about a term, you can search for it in the Help Center or contact support for clarification.
