This is a frequent question that we get so let's dive into how this is done, and what are the important considerations you have to have on this!
🔹Understanding Packs and Credits
In Fitune, you can purchase packs that contain a set number of credits. These credits can be used to book classes, and they may expire after a certain period. Packs come in two forms:
Recurring Memberships: These renew automatically but cannot be repurchased while active.
One-Time Purchase Packs: These can be bought again once the credits are depleted.
⚠️ Important
If you have a recurring membership that is still active, you will not be able to purchase it again. If you run out of credits before the renewal date, consider purchasing a one-time pack to cover additional classes.
🔹Step-by-Step Guide
Please refer to the article here: for steps on how to purchase a plan.
⚠️ Important
Repurchasing an existing one time plan with no credits is done the same way than purchasing a brand new one as long as the requirements mentioned on this article are met
❓ FAQs:
Why can’t I repurchase a recurring membership?
Recurring memberships are not able to be repurchased. Consider buying a one-time pack instead.
What to do if the repurchase option is not visible?
Ensure that the pack is a one-time purchase and that all credits have been used.
Can I buy multiple packs at once?
Yes, multiple one-time packs can be purchased as needed as well as different recurrent subscriptions.