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Integrate Fitpass with Fitune

Connect your studio with Fitpass, sync your schedules, and fill your classes with new users.

Before you start

  • This integration is available on the Pro, Plus, and Ultra plans.
  • You'll need your Fitpass GYM ID. You must request it directly from Fitpass.
  • Fitpass supports both in-person and virtual locations.

Step 1: Connect your location

You can reach the integration in two ways:

  • From the sidebar menu, under Other, select Fitpass.
  • From Settings > Integrations > Fitpass.

 Either way takes you to the Fitpass card. Click Connect to continue. 

  1. Select the location you want to connect.
  2. Enter the GYM ID provided by Fitpass in the corresponding field.
  3. Click Connect.

Important: Make sure to enter the GYM ID in the correct location. The same GYM ID cannot be used in more than one location.

The GYM ID must meet these conditions:

  • Maximum of 50 characters.
  • Only letters, numbers, hyphens (-), and underscores (_).
  • No special characters such as # are allowed.

Don't have your GYM ID yet? Request it directly from Fitpass.

Step 2: Sync Fitpass with your schedules

Before you continue: if you're new to Fitpass, make sure your disciplines and schedules are already created in Fitpass before following the steps below.

The Fitpass settings live inside each schedule, alongside TotalPass and Wellhub if you also have those integrations active.

  1. Go to your calendar and click edit on the schedule you want to enable for Fitpass, or create a new one if you don't have any schedules in Fitune yet: Calendar > +New.
  2. Select the location you connected to Fitpass: the Fitpass Settings section will appear automatically.
  3. Turn on the Fitpass toggle.
  4. Set the maximum number of spots you want to offer Fitpass users. This number must be equal to or less than the schedule's total capacity.

This number must be equal to or less than the total schedule capacity.

Step 3: Select the discipline

Fitune will automatically search Fitpass for a discipline with the same name as your class. If a discipline with that name exists in Fitpass, it will be selected automatically.

If it doesn't match the name of your disciplines in Fitpass, you'll need to manually select the correct discipline from the dropdown menu.

If you just created the discipline in Fitpass and it doesn't appear in the dropdown, refresh the disciplines list; it will appear after reloading.

Why does this matter? The name your Fitpass users see on the calendar will be the discipline name you selected in Fitpass, not the class name in Fitune. Choose carefully to avoid confusion.

Step 4: Save your changes

  1. Click Save.
  2. Choose whether to apply the changes only to this schedule or to all recurring occurrences.

Frequently Asked Questions

▶ How do Fitpass bookings look in Fitune? When a Fitpass user books at your studio, a contact profile is automatically created with the Fitpass logo and their information (email address), the booking is recorded as a one-time payment, the contact's source appears as Fitpass, and Fitune keeps a full history of bookings, cancellations, and attendance. Fitpass bookings cannot be canceled or rescheduled from the Fitune admin.

▶ How does check-in work for Fitpass clients? Unlike other integrations, with Fitpass you can record attendance either from the Fitune admin or from the kiosk, whether done by staff or by the client themselves.

▶ How do I disconnect a location? All future Fitpass bookings at that location will be canceled automatically. After disconnecting, you must wait 5 minutes before reconnecting that location or another one, to make sure the disconnection completes correctly and to avoid sync issues.