🎯 What You’ll Learn
How to set up your pricing correctly
How to reduce failed payments
How to improve your clients’ payment experience
⚙️ How Billing Works in Fitune
⚙️ How Billing Works in Fitune
Fitune uses Stripe to process all online payments.
Clients can pay for memberships, packs, or services
Payments can be one-time or recurring
Stripe automatically handles billing cycles and invoices
👉 Learn how to connect your account here:
How to Connect Stripe to Fitune
👉 Most businesses use memberships (recurring payments).
Learn more: How to Create a Membership
⚠️ Common Mistakes to Avoid
⚠️ Common Mistakes to Avoid
Creating too many pricing options
Not enabling automatic renewals
Ignoring failed payments
Not explaining billing clearly to clients
🪜Best Practices
1. Use subscriptions (memberships)
1. Use subscriptions (memberships)
Set up memberships instead of manual payments so Stripe can automatically charge your clients on a recurring basis.
👉 This helps you automate your revenue and reduce manual work.
👉 Step-by-step: How to Create a Membership
2. Enable automatic payments
2. Enable automatic payments
Save your clients’ payment methods and allow automatic renewals to prevent missed or delayed payments.
👉 Related: How Clients Can Manage Their Payment Methods
3. Handle failed payments
3. Handle failed payments
Enable automatic retries in Stripe and make sure clients are notified if a payment fails.
👉 Related: What Happens If a Client’s Payment Fails
4. Keep your pricing simple
4. Keep your pricing simple
Avoid creating too many pricing options so it’s easier for clients to understand what they are purchasing.
👉 Learn how to create pricing: How to Create a Class Pack
5. Use a clear statement descriptor
5. Use a clear statement descriptor
Set a recognizable business name in your Stripe statement descriptor so clients can easily identify charges on their bank statements.
👉 This helps reduce confusion and prevents unnecessary disputes or chargebacks.
👉 Learn how to update your Statement Descriptor
6. Communicate clearly with clients
6. Communicate clearly with clients
Make sure your clients understand your pricing, billing cycles, and any applicable policies.
👉 Learn more about how subscriptions and emails work: Subscriptions and Emails
👉 Related: Customize Client Email Templates
🚀 Tip
Set up your memberships so clients are billed automatically - this saves time and ensures consistent revenue for your business.
