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How to See and Download Your Fitune Receipts/Invoices

Download your receipts, set up your billing information, and learn the difference between a receipt and a tax invoice

 

How to download your receipts/invoices

  1. Go to Settings and then to Plans and Billing.
  2. Click on Manage.
  3. Select View Invoices.
  4. Go to Invoice History and click on the invoice you want to view or download, then click on the Download Invoice or Download Receipt button.

Receipt or tax invoice? Which one do I need?

  • The receipt is proof of payment for your Fitune subscription. It's available immediately in your Invoice History.
  • The tax invoice is a document with fiscal validity (it includes your tax details) that you need if you plan to deduct this expense with your country's tax authority. In Mexico, it's generated through Gigstack (see section below).

How do I add my billing information?

  1. Go to Settings and then to Plans and Billing.
  2. In Billing Address, choose Update.
  3. Look for the Billing Information section and click on Update Information.
  4. Fill in the details and click on Save.

 

Important: if you had not previously configured your billing details, they cannot be included in invoices that have already been created. However, this will be reflected in your future invoices.

How to Download Your Tax Invoices (Mexico)

Important: monthly tax cutoff

  • Gigstack processes the tax cutoff on the 30th of each month at 11:59 pm.
  • If you request your tax invoice after that cutoff, your payment moves to a global invoice, and generating your individual invoice must be done manually, which can take 20 to 30 minutes.
  • To avoid this, generate your tax invoice right after making your payment, using the automatic email Gigstack sends you.
  • Can't find the Gigstack email? You can generate your invoice directly from the Self-Service Invoicing Portal.

Important information:

  • Tax invoices will be available starting [insert date].
  • They can only be generated for clients who sign up to Fitune after that date.
  • Clients who were already part of Fitune before that date will receive access soon. They will be notified by email as soon as the option becomes available.

Steps to download your tax invoice:

  1. After making your first payment on Fitune, you'll receive an email from Gigstack, our authorized intermediary for generating tax invoices in Mexico. 
      
  2. Click "Generate Invoice" inside the email. 
      
  3. You'll be redirected to the Gigstack portal, where you'll need to enter your RFC (Mexican tax ID). Once confirmed, you'll be able to download your tax invoice.
      

How do I report my taxes? Check out the dedicated article Configure Tax Settings

Frequently Asked Questions

▶ What happens if I paid for my plan but didn't generate my tax invoice on time? If the monthly Gigstack cutoff (the 30th at 11:59 pm) has already passed, your payment moves to a global invoice and our team has to generate your tax invoice manually. To avoid this delay, generate your invoice right after your payment.

▶ Where do I generate my tax invoice if I can't find the Gigstack email? You can go directly to the Gigstack Self-Service Invoicing Portal and enter your tax details there.

▶ Can I add my billing address to invoices that were already generated? No. If you didn't set up your billing address before an invoice was created, it can't be included in that already-generated invoice, but it will be reflected in your future invoices.