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How to remind your clients to sign the Liability Waiver

Laura Matus avatar
Written by Laura Matus
Updated over 2 weeks ago

Signing the Liability Waiver


If you have your liability waiver document set up, the system will require your clients to read and sign it in the following cases:

  • When they log in to the platform for the first time.

  • When creating their account, if they are new clients.

If you notice that some of your clients haven’t signed the waiver yet, it means they haven’t logged into their account yet.

How to fix this?
You can send them an email reminder letting them know they need to sign the document. It’s super easy! They just need to log in to their profile, either from the website or the app.

To identify if your client has signed this document, you can visit the client’s profile and check the Liability Waiver section:

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