Team and Front Desk - Frequently Asked Questions!
Quick links for your front desk staff
Complete manual for your team
Before jumping into the quick FAQs below, check out the Owner / Staff Manual for a complete guide to everything you can do in your studio with Fitune.
Checking In
- How to check a client into class
- New client flow: How to add, purchase and check them in for class
- How to send a client a liability waiver
Class Management
- How to cancel a class
- How to email a class
- Booking window
- Cancellation policy
- How to change the class instructor
- How to change the Zoom link
- How to change class location
Purchases & Refunds
Packages & Subscriptions
- How to add a class credit (tickets) to your client's account?
- How to edit a client's pack?
- Edit a client's renewal date
- What happens if my client's credit card fails?
- How to edit or decrease/increase pricing?
Emails
Have more questions? Send us a message in the chat bubble on the bottom right-hand corner of the screen.