Skip to main content

How to create a membership

Learn how to create a package, plan or membership your clients can purchase and use to book classes or access content.

Fitune Team avatar
Written by Fitune Team
Updated over a week ago

Availability

Free forever

Pro

Plus

Ultra

⚠️ Important

  • Las membresías gratuitas solo tienen acceso a crear un tipo de membresía en su cuenta.

🧐 What is a membership and how does it benefit you?

In Fitune, a membership is a package or plan that clients can purchase to access your classes or content. There are two types of access and two payment options, which can be combined:

🔹 Types of access:

  • Unlimited membership: gives full access to the classes or content you choose.

  • Credit-based membership: includes a set number of credits clients can use to book classes (e.g., 5 classes per month). One credit equals one class.

💳 Payment options:

  • Auto-renewing (subscription): charges the client automatically on a recurring basis, based on the frequency you define (e.g., monthly).

  • One-time payment: the client pays once. The membership lasts for a set time or number of credits and doesn’t renew automatically, but it can be purchased again.

These combinations let you offer flexible options for different client needs—whether they want unlimited access or just a fixed number of sessions. You can also set different pricing, promotions, and restrictions based on your strategy.

🔹Step-by-Step Guide

1️⃣ Go to the Memberships section

From the main dashboard, click on Memberships. You'll see two tabs:

  • Categories: used only to organize your plans visually.

  • Memberships: where you create and edit the plans your clients will buy.

2️⃣ Create a new category (optional)

If you want to keep your plans organized, click +New Category. This doesn’t affect how the memberships work—it’s just for admin organization.

3️⃣ Click “+New Membership”

Click the +New button and select Membership or Pack. This opens the membership creation screen.

4️⃣ Choose the type of access

Select if your membership will be:

  • Unlimited: allows full access to included classes without using credits.

  • Credit-based: clients use credits to book classes.

5️⃣ Fill in the membership details

Complete the required fields:

  • Membership name

  • What’s included

  • Price

  • Plan category

  • Introductory offer (if any)

  • Payment type: auto-renewing subscription or one-time payment

6️⃣ Define what the plan can be used for

In the section What can this plan be used for? select:

  • All classes

  • Only selected classes → If you choose this, mark the specific classes the plan will include.

This helps you control what clients can access with their membership.

7️⃣ Set purchase restrictions (optional)

You can restrict who can buy the plan using options like:

  • Can only be purchased once

  • Only available to new clients

  • Only available if the client has no other active memberships

8️⃣ Add usage limitations (optional)

Control how the membership can be used with options like:

  • Don’t allow cancellations

  • Don’t allow booking outside of the membership’s valid period

9️⃣ Mark as secret plan (optional)

Enable this if you want to hide the membership from your public store. Only clients with a direct link will be able to access it.

🔟 Save your membership

Once everything is ready, click Save, and your new membership will be available according to your settings.

🎥 Video Tutorial

❓ FAQs:

1️⃣ What’s the difference between an unlimited membership and a credit-based one?

  • An unlimited membership gives your clients full access to included classes while the plan is active.
    A credit-based membership includes a fixed number of credits (e.g., 4 credits = 4 bookings), and each booking uses one credit.

2️⃣ What does one-time payment vs. auto-renewal mean?

  • A one-time payment plan is paid once and doesn’t renew after it expires.
    An auto-renewing plan renews periodically (weekly, monthly, etc.) until the client cancels it.

3️⃣ Can I create a plan that includes only specific classes?

  • Yes. You can choose which classes or activities each membership includes. This is helpful if you want to offer custom or lower-priced packages.

4️⃣ What are membership categories for?

  • Categories help you organize your plans and packages inside the admin panel. They don’t affect how memberships are used or purchased.

5️⃣ What is a secret plan?

  • A secret plan is hidden from your online store. Only clients with the direct link can purchase it.

6️⃣ Can a client have more than one active membership at the same time?

  • Yes. Clients can have multiple active memberships, as long as they include different classes or rules. However, Fitune will follow the strictest rule in case of conflicts.

7️⃣ What happens when a client runs out of credits?

  • They won’t be able to book any more classes until they renew the membership, buy another one, or purchase single classes (if enabled).

Did this answer your question?